Online Review & Reputation Management Services

Most businesses do excellent work for their clients and they're proud of it. However, most happy customers do not take time out of their busy schedule to talk about their great experience online. Because of this, people who are looking for your business online only hear about the experiences of a narrow group of people, including those who had a negative experience with your team.

Two or three 1-star reviews might not seem like a big deal, but if you only have three or four reviews total, your overall rating score will be very poor. On the contrary, two or three 1-star reviews on a listing that has 50 or 60 positive reviews can actually make the overall score look more legitimate. For example, a 5-star rating is better than a 3-star rating — but a 4.9 star rating can be perceived as more credible than a 5-star rating.

To prevent negative reviews from taking center stage, you need a lot more positive reviews. It's our goal to get you more 5-star reviews from delighted, raving clients who are thrilled with their experience.

Stop Negative Reviews Before They Happen

Many frustrated clients who leave a negative review online don't actually want to tarnish your company's reputation - they just want to be heard, and they want their problem addressed. With Sharp Reviews, your clients are given a chance to privately share anything they're not happy about regarding your product or service before anything goes public.

This is great news for your business if you consistently provide great experiences to your clients! Sharp Reviews helps keep unsolved negative reviews off the web, and gives satisfied clients a platform to boast about your company publicly online.

• What happens when I get negative reviews?

  Even if you're on a brand reputation management program, it's still possible that somebody may leave a negative review about your business online. The best way to respond to a negative review is to remain professional, acknowledge the customer's concerns, and offer a solution to make things right. When you choose Sharp Reviews for your online reputation marketing, we'll help you respond promptly to negative reviews. Sometimes we can even help take down negative reviews that are irrelevant or inappropriate.

  It is important to keep in mind that a few bad reviews can actually build trust. This shows potential clients that the reviews are legitimate and that your business values genuine customer feedback.

• Can you help me get more reviews across multiple platforms?

  Absolutely! Our service is designed to help you get more reviews across all major platforms, including Google, Yelp, and Facebook. This helps you attract customers from a variety of channels. We'll also give you a customized review link that you can share across platforms, including your email signature and on your website. This will take the reviewer right to our reputation management software where they can leave a review on the platform of their choice.

  Many of our customers are most concerned about how to get Google reviews, in particular. Through a combination of optimizing your Google Business profile and leveraging our automated review management services, we'll ensure that you stand out on this important platform.

• How quickly can I expect results from your review management services?

  The timeline for results varies depending on the size of your online presence and specific goals. However, many clients begin to see improvements in review quality, ratings, and overall online reputation within a few months of working with Sharp Reviews.

Why Choose Sharp Reviews?

Get started with Sharp Reviews today and start reaping a multitude of benefits:

• Turn positive reviews into more business. Did you know that 87% of people trust reviews online just as much as from a family member or friend?
• Negative experiences are trapped before they get to a public review site, so you can take control of your reputation.
• Customers can easily access all review sites where your business is listed. This way you can focus on improving your rating score in the online communities that matter in your industry. Get more reviews on Google Business (Maps), Facebook, YellowPages, Yelp, BBB, HomeAdvisor, and so many more platforms!

If your business is getting plenty of online visibility but your reputation is lacking, you're likely leaving a lot of business on the table. Sharp Reviews does more than give your brand a facelift. It helps uncover issues you may not even be aware of and provides the tools to address them. With a stronger reputation and a more polished presence, you gain a competitive edge and attract more of the clients you want.

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