Help & Support
At Sharp Innovations, our support team is always prepared to resolve any unexpected issues you may come across in day-to-day use of your web site.
Whether you need step-by-step support instruction, domain renewal or registration, email setup help, or even a simple question about a feature on your new web site, our support team has the answer. For larger support issues, we offer a 3-5 business day guarantee on responses to support tickets. Just one more way Sharp Innovations is here for you and your business every step of the way!
- Support RequestSubmit a support request for email problems, internet access issues, network problems, or other technical concerns. Our team will respond within our 3-5 business day guarantee.
- FAQsBrowse our comprehensive FAQ covering sales questions, billing options, support policies, design processes, and technical issues. Find answers to common questions about our services and procedures.
- Domain RenewalRenew your domain name with us for a $35/year fee, or you can choose to manage it at the registrar of your choice. We offer convenient renewal services where we handle the renewal for you automatically and you never have to worry about the domain expiring to help provide peace of mind.
- Online Invoice PaymentPay your invoices securely online with credit card or echeck. Choose from monthly, quarterly, semi-annual, or annual billing options with discounts available for advance payments.
- Email SetupStep-by-step instructions for configuring your email on Outlook, Android, iPhone, and other devices. Learn how to set up IMAP or POP3 accounts with proper incoming and outgoing server settings.
- Remote SupportDownload AnyDesk for remote desktop assistance. Our support team can connect to your computer to troubleshoot and resolve issues more efficiently during your support session.
- Free ConsultationLooking to grow rather than troubleshoot? Schedule a free consultation and our team will talk through your goals and recommend the right next step for your website and marketing.
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